Chris Tajii · Dallas–Fort Worth
Director, IT & Systems Infrastructure

ChrisTajii

I lead the infrastructure, the team and the process that keep systems up.

Portrait of Chris Tajii

Over a decade in infrastructure, from racking servers on a datacenter floor to leading IT and systems infrastructure. I turn one-off systems into a uniform, documented, automated platform that a team can run with confidence.

role
Director, IT & Systems Infrastructure
based
Dallas–Fort Worth, TX · remote-friendly
uptime
11 years in infrastructure, since 2015
focus
reliability · automation · security
mantra
Bad news does not get better with time.
300+systems under management across infrastructure
80%less manual configuration, automated through config management (Ansible, Puppet)
0unplanned downtime moving a full office to colocation
11 yrsin infrastructure, from datacenter floor to director
About

Calm infrastructure, built on purpose.

I started on the datacenter floor, racking servers and cabling networks, then spent years as a Linux systems administrator keeping production running. Today I lead IT and systems infrastructure: the systems themselves, the people who run them, and the process that keeps them predictable.

The work I enjoy most is turning a collection of one-of-a-kind systems into a uniform platform. That means configuration management instead of hand edits, monitoring that catches problems first, and documentation good enough that anyone on the team can pick up a task.

I still stay close to the technology. The hardest network and OS problems tend to land on my desk, and I like it that way. I believe problems should be raised early and in the open, and that a reliable system is a well-understood one.

What I lead
Strategy

Roadmap, budget and vendors

Owning technology decisions end to end: what to build next, what it costs, and who we partner with.

Reliability

Uptime as a standard

Monitoring, configuration management and documented process across hundreds of systems, with less tech debt every quarter.

Security

SOC 2, PCI and vulnerability management

Meeting SOC 2 and PCI requirements and hardening internal and public-facing systems, with EDR and vulnerability scanning for detection and remediation.

People

Team, training and customers

Hiring and leading an infrastructure team, training staff on Linux and networking, and presenting to customers.

How I ship

Every change goes through Git.

Software and infrastructure follow the same workflow. Servers, network config and deployments live in Git, so every change is reviewed, tested, repeatable and easy to roll back.

  1. commit

    Versioned

    Code, configs and playbooks in Git. No hand edits on servers.

  2. review

    Reviewed

    Merge requests with peer review and AI-assisted adversarial review.

  3. pipeline

    Tested

    CI/CD runs linting, tests and security checks on every change.

  4. deploy

    Automated

    Ansible applies the same result every time, in stages.

  5. observe

    Verified

    Monitoring confirms health, and rollback is one revert away.

AI, safely

Useful AI, with guardrails first.

I bring AI into infrastructure work the same way I bring in any system: scoped access, clear rules and a review step before anything reaches production.

guardrails

Guardrails and permissions

Policies, scoped credentials and approval gates so AI tools can only reach what they should, with every action logged.

skills

Skills that encode our process

Packaging team runbooks and standards as reusable agent skills, so AI follows the way we already work.

red team

Adversarial review and pen testing

Using AI as an adversarial code reviewer and to probe our own systems, finding weaknesses before anyone else does.

mcp · api

Connected systems

Connecting systems through their APIs, and building and hosting MCP servers that give AI tools safe, scoped access to internal data.

Career

DataVoice International

Sep 2020 – present · Remote / Dallas, TX
Systems Administrator→IT Lead / Senior Sysadmin→Director, IT & Systems Infrastructure
  • Led the move from custom one-off deployments to a uniform product with consistent process.
  • Ran 200+ systems solo for three years, cutting deployment time and setting a high bar for uptime.
  • Introduced Ansible, reducing time spent on manual configuration by about 80%.
  • Retired an entire office's hardware and moved its services to colocation without downtime, saving thousands per month.
  • Built internal tools that help other teams work faster.

Connexity / Hitwise

Jan 2017 – Apr 2020 · Systems Administrator · Santa Monica, CA
  • Linux administration across Debian and CentOS, working with engineering to keep infrastructure healthy and to expand it.
  • Authentication, configuration management, monitoring and scripting; hands-on datacenter work.
  • 24-hour on-call rotation through PagerDuty.

ZeroLag Communications

Aug 2015 – Jan 2017 · Datacenter Technician · El Segundo, CA
  • Racked, configured and repaired servers and network gear.
  • Rebuilt inventory tracking, cutting the time spent on audits.
Toolbox

Systems

Linux (Debian, RHEL)KVMVMware ESXiCloudStackLDAP

Automation

AnsiblePuppetBashPython

Delivery

GitGitLabCI/CD pipelinesMerge requestsInfrastructure as code

AI & integration

MCP serversAgent skillsAI guardrailsAI code reviewREST APIs

Observability

Icinga / NagiosLogicMonitorXymonPagerDuty

Security & network

SOC 2PCICrowdStrike FalconRapid7DNS · VLANs · routing
Beyond work

Eagle Scout. Led 40 scouts through a 200+ hour service project for a public school, and ran weekly meetings for 60+ scouts as Senior Patrol Leader. It is where I learned to plan, delegate and follow through.

Let's talk.

Open to conversations about infrastructure leadership, reliability and building calm, well-run IT.